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ybot is an Agentless Multilingual Contact Center (Enterprise Cloud Middleware SaaS) that securely intercepts a customer call to a contact center and deflects them to Voice AI and Text AI to solve the problem, with the same level of personalization as would be provided by a customer service agent.

Industry

Customer Service Automation

Founded

2020

Vision

Make wait times extinct.

Black Nova was the lead investor in our initial round, and created the benchmark for how relationships between investors and our tech company should be.

Tomer Garzberg, Founder

Quote 2

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